Emergency Dental Care

During our usual workinig hours please call the practice 01509 212170 and we will endeavour to see you as soon as possible or provide suitable advice. Persons not registered with the practice are welcome to call. We do prioritise existing patients but will always try to help where we can.

Out of hours, Bank Holidays or weekends when we are closed please call the practice and follow the advice on our messaging service.

In the case of severe pain, trauma or continuous bleeding call NHS 111 for out of hours dental emergency advice.

Care Plan registered patients away from home in the UK or abroad can make a request for assistance under the World Wide Dental Emergency Assistance Scheme Level A. Contacts:
0300 303 5061 normal UK working hours. Outside of normal UK working hours 0808 169 8117. If overseas 0044 1691 887955. 

The scheme is discretionary so, if applicable, they will endevour to supply you with contact details for a dentist within your locality to help you. Please refer to Handbook Level A in the patient hub for full cover details, claim forms etc.  Patient Portal WWDEAS

Alternatively there is a further option to access private out of hours emergency care from  247 Emergency Dental Services Nottingham. Plan patients would need to notify the call handler they are on a plan and a patient of our practice. Plan members can complete the relevant paper work to apply for reimbursement of costs via the plan provider DPAS.

Any (non-plan) patients, adult or child will be subject to their normal fees. 247 Fees


Emergency appointments during working hours

Call during working hours or email us and our team will do everything we can to see you as soon as possible.

Urgent appointments for registered patients

Common urgent problems include toothache, lost fillings or crowns and denture problems. Please phone us on the day for availability and we will do our best to make sure you are seen as soon as possible.

Urgent appointments for non-registered patients

Our ability to offer emergency treatment for non-registered patients will depend on the level of demand from registered patients, who will be given priority. Please call us and we will help where we can.


Emergency dental treatment outside working hours

Phone the practice on 01509 212170 for current options. If you are experiencing unusual or excessive bleeding, trauma or swelling, seek help immediately by calling the NHS out of hours – on their 111 service. It is staffed by experienced advisers and healthcare professionals who will be able to direct you towards the best course of action. This could be an emergency dentist, a late-night pharmacy, a walk-in centre or even A&E.

3 steps to access emergency care at Granby House

1) Phone the practice and we will endeavour to see you as soon as possible or provide suitable advice
2) If ‘out-of-hours’ call the practice and follow the advise given
3) If you’re away from home and you are Care Plan registered with us follow the advice below: 

Away and Out of the Loughborough area?

Care Plan registered patients with a dental emergency out of the area can contact the Worldwide Dental Assistance team to request assistance. Call 0300 303 5061 normal UK working hours or email: assistance@wdeas.co.uk Outside of normal UK working hours call 0808 169 8117. If overseas call (0044) 1691 887955. 

Had an accident?

Treatment costs resulting from an accident may also be covered by the Care Plan Worldwide Dental Emergency Assistance Scheme. 

Please note that scheme rules apply. Please refer to the WDEAS handbook.

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